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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kris J

November 18, 2025

5  out of  5
rating by Kris J
"My Wife and I have been with USAA SINCE 1988. With our twins starting to drive I thought I would get a comparison of apples to apples. My USAA annual premium came in at just over 8000, I called Jose Iniguez and State Farm came in at just under 4k. OMG-I called USAA back to have them double check-they said nope it's 8k but they could take $100 off. (lmao). My homeowner's policy was also 60% cheaper too. What I love-love about Jose and his team is you can ask any question and don't get hit with 100 questions that has nothing to do with why you called. It's so refreshing to deal with someone who cares about you as a client and not just a way to extort more premiums out of. So a big THANK YOU to Jose, Sheri, and the rest of the team for being so helpful and professional. Gah, FINALLY someone you can call for help, and you 100% know they have your back."
We responded:
"Kris, thank you so much for taking the time to share this incredible review. We’re truly grateful for the trust you and your family placed in us—especially after so many years with USAA. We know how important it is to feel confident in both your coverage and your premiums, and we’re thrilled we could provide such a meaningful difference for your family. Sheri and our entire team pride ourselves on being straightforward, responsive, and genuinely helpful, so hearing how refreshing the experience was for you means a lot to us. We’re always here to answer questions, support your family as your twins begin driving, and make sure you feel taken care of every step of the way. Thank you again for the kind words and for choosing us—we’re honored to have your family with our State Farm Agency "
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Ricardo Andres Gil Rojas

October 18, 2025

5  out of  5
rating by Ricardo Andres Gil Rojas
"Gaby siempre estuvo atenta de todo lo solicitado, fue muy amable y estuvo en total disposición para cualquier cosa."
We responded:
"Hi Ricardo, thank you so much for your kind words! We’re thrilled to hear that Gaby was attentive, kind, and available to help with everything you needed. Your feedback is greatly appreciated!"
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Miguel Angel Perez Flores

September 19, 2025

5  out of  5
rating by Miguel Angel Perez Flores
"Vanessa always resolves everything very quickly and she is very kind."
We responded:
"Thank you for recognizing Vanessa for her great service and taking the time to give us a 5 star review. "
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Rachelle Malauulu

August 29, 2025

5  out of  5
rating by Rachelle Malauulu
"Vanessa is fast and efficient when I need something fixed she handles it right away."
We responded:
"Thank for the feedback Rachelle. Vanessa is a fan favorite and she loves hearing that our customers are satisfied with our service. "
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Big Slapper

August 13, 2025

5  out of  5
rating by Big Slapper
"Everyone needs insurance, right? Well if you're in the Vancouver/Portland market there is no better place to start than State Farm agent Jose Iniguez. The coverage options are always very competitively priced and most importantly the service you receive goes above & beyond what you might expect. Ezra, Vanessa and the entire office staff are always extremely helpful and responsive and approach your questions & concerns as if you're a VIP. My experience working with Jose over many years has been nothing but extraordinary. When you need help with anything insurance related, it's great to know there's a true 5 Star team that has your back!"
We responded:
"Wow Big Slapper you said some real nice things about us. We really do appreciate you taking the time to offer this review. Thank you again for being a valued customer"
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Sara Gregersen

July 31, 2025

5  out of  5
rating by Sara Gregersen
"Vanessa helped me with a Drive Safe and Save issue. She fixed the issue and followed up to reassure me that all was well."
We responded:
"Thank you so much for your kind words, Sara! I’m glad Vanessa was able to help resolve your Drive Safe and Save issue and follow up to make sure everything was taken care of. We appreciate your trust and are always here to support you and all of your insurance needs!"
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Justin Hopkins

July 10, 2025

5  out of  5
rating by Justin Hopkins
"Valeria was absolutely fantastic! Personable, friendly and knowledgeable on the coverage we needed. My experience was great and I recommend them!"
We responded:
"Hi Justin! Thank you so much for your kind words! We’re thrilled to hear that Valeria provided you with personable, friendly, and knowledgeable service. Your recommendation means a lot to us!"
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Denny Roa

May 22, 2025

5  out of  5
rating by Denny Roa
"Gabriela did an outstanding job assisting me on getting a new insurance policy! I was a bit uneducated on some of the policies but she was able to guide me to the best one for me!"
We responded:
"Denny, thank you for taking to share your experience with Gaby and our team. We look forward to helping you and your family with all your insurance needs. "
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Yohannes Msghina

May 16, 2025

5  out of  5
rating by Yohannes Msghina
"I am happy with you.Gabby is friendly and helpful.thank you"
We responded:
"Thank you for the great rating and your support!"
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Donna Weiler

April 15, 2025

5  out of  5
rating by Donna Weiler
"Thank you Gaby, for helping me with a seamless changeover. I should have done this sooner but better late than never."
We responded:
"Donna, thank you so much for taking the time to give us a 5 star review. We are happy to hear about your positive experience with Gaby. We look forward to helping you and your family with your Insurance needs. "
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Gerarldo Estrada

March 28, 2025

5  out of  5
rating by Gerarldo Estrada
"Vanessa hooked me up with my car and home insurance, and she was great! She made everything easy to understand and got me solid coverage that didn’t break the bank. She’s super friendly, knows what she’s doing, and really helped me out. I’m happy knowing I’m all set now. If you need insurance, go with Vanessa—she’s awesome!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Vanessa made the process easy and found you great coverage at an affordable price. We agree—she's awesome! We appreciate your trust in us and look forward to continuing to serve you."
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irene chavez

March 28, 2025

5  out of  5
rating by irene chavez
"Great customer service from Vanessa! She is always so helpful with all my changes quickly & smoothly! Definitely recommend working with her!"
We responded:
"Irene, thank you for taking the time to recognize our service and I appreciate your recommendations. "
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Patrick Chavarrie

March 26, 2025

4  out of  5
rating by Patrick Chavarrie
"The Only person I worked with was Gabriela ( Gabby). She listened to what I had & matched it to a similar coverage. A+ service!!"
We responded:
"Patrick, thank you for taking the time to provide us with this review. We always strive to provide the best service we can. "
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Stacy Barlow

March 18, 2025

5  out of  5
rating by Stacy Barlow
"I absolutely love everyone in this office! Ezra has been phenomenal in helping me with my random requests and is always super helpful and prompt when gathering information with me! I think he has been a great addition to the team! ❤️"
We responded:
"Thank you so much Stacey. We love hearing your feedback and satisfaction with our customer service especially about our “rookie” Ezra. He’s really hit the ground running and gets what we are trying to do here. We love helping customer like you with their insurance needs and again we appreciate you for taking the time to write this review. "
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kelley matlock

March 5, 2025

5  out of  5
rating by kelley matlock
"Vanessa and Sherry are great people they really went out of their way for me best insurance company I've ever dealt with very happy."
We responded:
"Thank you for your kind words! We’re so happy to hear that Vanessa and Sherry went above and beyond for you. Providing excellent service is our top priority, and we’re thrilled you had such a great experience. If you ever need anything, we’re always here to help!"
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Chin-ling Nelson

February 24, 2025

5  out of  5
rating by Chin-ling Nelson
"Jose and his team are the best. I rexeive oeesonalized service and care. I recommend this agency for your insurance. I have car, hone and Life insurance with them."
We responded:
"Thank you Chin-ling. We appreciate the 5 start review "
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Mario Canul

February 21, 2025

5  out of  5
rating by Mario Canul
"😊"
We responded:
"Thank you Mario"
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Veronica Christie

February 12, 2025

5  out of  5
rating by Veronica Christie
"This office as a whole is typically fast to respond but I also want to share that Ezra is great and was able to get down to the bottom of my concerns."
We responded:
"Veronica, thank you so much for taking the time to recognize Ezra and our office. Glad we were able to find answers for you today. We appreciate you trusting in us to help you with all of your insurance needs. "
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Duffey Dunlap

February 4, 2025

5  out of  5
rating by Duffey Dunlap
"you folks give me great service !!! im glad to be with state farm, many years !!!☺ lets keep going !!!☺👍"
We responded:
"Thanks Duffey. We appreciate your loyalty over many years"
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Marlon Ramirez

January 23, 2025

5  out of  5
rating by Marlon Ramirez
"Great people to work with very communicative and resourceful! Special shout out to Vanessa for taking time to answer my questions today"
We responded:
"Hey Marlon, thank you so much for the shout out. We appreciate you!!!!!"
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shawn payne

January 9, 2025

5  out of  5
rating by shawn payne
"Love State Farm they help me with all my needs and questions they have great insurance plans and help to always find the best deal possible for me and my family they are amazing if you want a insurance company that treats you like family they are the best hands down. I put my trust in this company and there employees"
We responded:
"Thank you Shane. Your feedback means a lot to us as we take great pride in providing our customers the best service we can. "
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Maria May-Chang

January 8, 2025

5  out of  5
rating by Maria May-Chang
"Ezra was fantastic, helped me out right away. Was efficient and courteous. Thank you"
We responded:
"Thanks for the 5-star insurance rating, Maria!"
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Stan Hatfield

January 3, 2025

5  out of  5
rating by Stan Hatfield
"The best customer service possible! I have reached out to Jose’s office on a few occasions, I always get quick knowledgeable results. Never disappointed with him and his staff!"
We responded:
"Thank you, Stan, for your fantastic 5-star review! We're delighted to hear that you've consistently received the best customer service from our team here at Jose Iniguez State Farm. Quick and knowledgeable results are what we aim for, and it's great to know we've met your expectations. If you ever need anything else, don't hesitate to reach out!"
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Jean

January 2, 2025

5  out of  5
rating by Jean
"I spoke with Vanessa and told her what was going on, and she was very nice and helpful."
We responded:
"Thank you Jean. We love helping our customers with their insurance needs. "
Profile photo of Nia Brooks-Colley

Nia Brooks-Colley

January 2, 2025

5  out of  5
rating by Nia Brooks-Colley
"Vanessa and Jose were extremely helpful and kind after I found that my car had been stolen. They were able to answer all my questions ( even though I was mid panic attack during most of our conversations). Whatever they are paying ya’ll, it is not enough."
We responded:
"Nia, thank you so much for sharing your experience. So glad to hear we were helpful during a very difficult time. "